Responsible disclosure

At HACKNER Security Intelligence, we consider the security of our systems a top priority. Yet, no matter how much effort we put into system security, there can still be vulnerabilities present.

If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

What we promise:

  • We will respond to your report within 3 business days with our evaluation of the report and an expected resolution date;

  • If you have followed the instructions above, we will not take any legal action against you in regard to the report;

  • We will handle your report with strict confidentiality and not pass on your personal details to third parties without your permission;

  • We will keep you informed of the progress towards resolving the problem; and

  • In the public information about the problem reported, we will provide your name as the discoverer of the problem (unless you desire otherwise).

We strive to resolve all problems as quickly as possible and we would like to play an active role in the ultimate publication on the problem after it is resolved.

This text was written with the help of Floor Terra http://responsibledisclosure.nl/.